Welcome to Ecartsy. By accessing or using our website/app, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.
1. General
- These Terms govern your use of the Ecartsy platform, including browsing, shopping, and account management.
- By using Ecartsy, you accept these Terms and our Privacy Policy. If you do not agree, please do not use our platform.
2. Eligibility
- You must be at least 18 years old to use our platform.
- Minors may use Ecartsy only under the supervision of a parent/guardian.
3. Account Responsibility
- You are responsible for maintaining the confidentiality of your account login details.
- Any activity carried out under your account will be considered your responsibility.
- Notify us immediately in case of unauthorized account access.
4. Products & Pricing
- We strive to provide accurate product descriptions, images, and pricing. However, errors may occur.
- Prices, discounts, and availability are subject to change without notice.
- Ecartsy reserves the right to cancel orders in case of incorrect pricing or stock issues.
5. Orders & Payments
- By placing an order, you agree to provide accurate and complete information.
- Payment must be made through the available payment methods on our platform.
- All transactions are subject to verification and fraud checks.
6. Shipping & Delivery
- Delivery timelines may vary depending on product and location.
- Ecartsy is not liable for delays caused by courier partners or unforeseen circumstances.
- Tracking details will be shared once your order is shipped.
7. Returns & Refunds
- Returns, refunds, and exchanges are governed by our Return & Refund Policy.
- Products that are damaged, used, or not in original condition may not be eligible.
8. User Conduct
You agree not to:
- Use Ecartsy for fraudulent or unlawful purposes.
- Post harmful, abusive, or misleading content.
- Interfere with the functioning of the website/app.
9. Intellectual Property
- All content on Ecartsy, including logos, text, images, and software, is the property of Ecartsy.
- You may not copy, reproduce, or use our content without prior written permission.
10. Limitation of Liability
- Ecartsy is not liable for any indirect, incidental, or consequential damages arising from the use of our platform.
- Our liability is limited to the value of the product purchased.
11. Termination
- Ecartsy reserves the right to suspend or terminate accounts found violating these Terms.
12. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes will be subject to the jurisdiction of courts in Gurugram, Haryana.
13. Contact Us
For queries or concerns regarding these Terms, please contact us:
📧 info@ecartsy.com
📞 +91 76696 90558